A better way to fuel a stronger logistics network: Pall-Ex and Motia

Overview

Pall-Ex Logistics is one of Europe's leading palletised freight networks, providing a trusted distribution service across the UK and Europe. Operating at significant scale, the network supports 160,000 pallet spaces across the UK, delivers 4.9 million pallets every year, and connects customers through a network of 600 logistics depots across Europe.

Managing an operation of this size requires complete visibility and control, particularly when it comes to fuel, one of the largest operating costs within any transport operation.

Since 2017, Pall-Ex has partnered with Motia to simplify fuel management across its logistics network. Today, Motia supports five depots across Southern England, helping manage approximately £100,000 of fuel spend every month through 135 fuel cards across major fuel brands including BP, Shell, Esso, Texaco, UK Fuels and Allstar.

With one account, one dedicated point of contact and one centralised platform, Motia enables Pall-Ex to manage fuel more efficiently, improve visibility across its operations and reduce administration.

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The Challenge

Fuel is a critical part of keeping the Pall-Ex network moving. However, managing fuel across multiple depots, operating businesses and vehicle routes can quickly become complex.

The business needed a solution that could provide visibility across all fuel transactions while supporting drivers with access to multiple fuel networks. At the same time, the team wanted to reduce the administrative burden associated with managing fuel cards, processing invoices and monitoring fuel spend across different locations.

Without a centralised approach, maintaining control over fuel expenditure and reporting could become time-consuming, making it harder to identify trends, monitor usage and make informed operational decisions.

Pall-Ex needed a fuel management partner that could simplify these processes while supporting its growth plans and maintaining the flexibility required within a large logistics network.

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The Solution

Motia worked with Pall-Ex to create a centralised fuel management solution tailored to the needs of a large, multi-site logistics operation.

One Account Across Multiple Operations

Motia established a group fuel account structure that allows multiple depots and operating companies to be managed under one account. This provides greater visibility and control while reducing complexity across the business.

Access to Multiple Fuel Card Brands

With drivers operating across different locations and routes, fuel network coverage is essential. Motia supplies fuel cards from all major brands, including BP, Shell, Esso, Texaco, UK Fuels and Allstar, ensuring drivers have access to convenient refuelling locations wherever they operate.

MyMotia Portal

Through the MyMotia portal, the Pall-Ex team can:

• Monitor fuel transactions
• Review fuel spend
• Access reporting and account information
• Order new fuel cards
• Stop lost or unused cards
• Manage multiple depots from one place

The portal provides a single source of truth for fuel management, giving the team complete visibility across the network.

Simplified Invoice Management

Instead of processing multiple invoices from different suppliers, Pall-Ex benefits from consolidated billing through a single supplier relationship. This significantly reduces invoice processing time and simplifies financial administration.

Dedicated Account Management

Pall-Ex also benefits from a dedicated Motia Account Manager who acts as a single point of contact for support, account management and customer service. This ensures quick responses, consistent service and a partner who understands the operational needs of the business.

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The Impact

The partnership between Pall-Ex and Motia has helped bring fuel management across multiple operations into one centralised system, making it easier to manage, monitor and control day-to-day.

Key benefits include:

• Centralised management of approximately £100,000 in monthly fuel spend
• 135 fuel cards managed through a single supplier relationship
• Improved visibility of fuel transactions across multiple depots
• Access to major fuel networks through one trusted partner
• Reduced administration through consolidated billing
• Faster invoice processing and simplified reporting
• Greater control over card management and fuel expenditure
• One dedicated Account Manager providing ongoing support and expertise
• A scalable solution that supports continued business growth

Having a single fuel partner has also helped Pall-Ex create consistency across its operations. The ability to manage multiple brands, depots and fuel cards through one account and one platform has removed complexity and delivered valuable time savings for the team.

The relationship has continued since 2017 because of Motia's ability to provide reliable service, transparent pricing and a fuel management solution that evolves alongside the business.

Looking ahead, Pall-Ex is exploring additional fleet solutions from Motia, including telematics and connected fleet technology. As the business continues to grow, Motia remains a trusted partner, helping drive efficiency, visibility and operational performance across the network.

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As Paul Pegg, Managing Director at Pall-Ex Logistics, explains:

"With Motia, we've been able to bring fuel management across multiple operations into one place, making it easier to manage, easier to monitor and more efficient day to day.”

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