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Fleet Telematics & Business Vehicle Tracking Services: FAQs

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min read
Written by
Motia blog author Simon Pavey

Simon Pavey

Website Marketing Manager

Published on

Telematics vehicle tracking allows fleet management professionals to make the best use of business vehicles and equipment in their fleet to improve safety, reduce business costs, improve efficiency and increase productivity. Now essential for many industries, from corporate fleets to transport and logistics, telematics technology has become a vital part of creating a safer, more efficient fleet.

Discover how telematics is being used for optimising fleets in our article ‘What is telematics & how to improve fleet management’.

In this article, we uncover the answers to the most frequently asked questions on fleet telematics and business vehicle tracking services 

Do I need telematics if I have fewer than five fleet vehicles? ?

Yes. Telematics delivers measurable benefits even for small fleets. 

It doesn’t matter whether you have one business vehicle or fifty, telematics provides accurate real-time data insights into:

  • Vehicle location and usage
  • Fuel efficiency and idle time
  • Driver behaviour and fleet safety 

Discover the benefits of fleet telematics in our article ‘How does our telematics system service work?’. 

How else can I use telematics beyond business vehicle tracking? 

Telematics systems go far beyond vehicle tracking. They can also be used for asset and equipment tracking. 

Key use cases include:

  • Tracking idle time to maximise asset usage
  • Driving down the costs of unnecessary equipment ownership
  • Security alerts for after-hours or unauthorised use

For construction, mining, oil, gas and other off-road equipment applications, understanding asset utilisation is important in measuring production and improving your business’ overall efficiency. Tracking your equipment can also give you real-time alerts if a machine is used out of work hours, helping to prevent unauthorised use, or even theft.

How does telematics improve customer satisfaction?

Fleet management software and telematics systems can organise daily workflow to help managers quickly and effectively respond to customer requests.

Having real-time visibility of drivers and vehicles allows dispatchers to:

  • Identify the closest available driver
  • Optimise routes instantly
  • Provide accurate ETAs within seconds
  • Handle last-minute or ad-hoc job requests with confidence

This software provides the tools you need to arrive on schedule, no matter the specialisation. Increasing customer satisfaction by increasing communication and optimising arrivals.

Can telematics identify inefficiencies that cause customer dissatisfaction? 

Yes. Telematics data reveals inefficiencies before they impact customers. 

Analysing delivery routes and driver behaviour helps businesses to:

  • Identify delays 
  • Optimise delivery routes
  • Adjust schedules in real time 
  • Improve service reliability

Proactive management using telematics can help businesses to quickly address customer dissatisfaction and exceed their expectations.

Fleet van in motion

Can telematics improve driver safety?

Yes. Driver safety is one of the main benefits of telematics tracking. 

Telematics provides essential driver performance data on:

  • Speeding
  • Harsh braking
  • Risky driving 

This data can then be used to provide targeted driver training and to reinforce safety policies to create a safer environment for drivers.

Does telematics make compliance easier?

Yes. Telematics simplifies compliance by providing real-time data, automated reporting and instant alerts. 

Streamlining your operations with telematics allows for better decision-making and scheduling, reducing the risk of compliance violations. It also translates driver wellbeing into easily understood and tracked data, outlining how they can improve their behaviour, manage fatigue and mitigate risk to become more safety compliant.

This in turn generates cost-saving benefits for the business due to lowered insurance premiums and fewer fines for safety violations.

Why choose Motia Telematics 

We all know what a simple tracking system does, but when you investigate the market, you will find that not all telematics systems are made equal. 

Motia Telematics offers improved driver safety, vehicle security and reduces fleet costs. A remarkably flexible, fully customisable system totally tailored to your fleet's requirements. 

Contact our team today to find out more.

One platform, real time insights. Complete fleet control.

Get a quote from our team for any vehicle tracking or fleet telematics requirements.

Fleet Telematics & Business Vehicle Tracking Services: FAQs