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Fuel fraud is one of the biggest risks that fleet managers face during their operations. It is important for crimes of this nature to be prevented; fleets are already suffering due to increased fuel costs, so losing money to fraud could be catastrophic.
A number of simple steps can be taken when setting up your fuel card accounts to prevent yourself from being victimised by fraudsters.
Perhaps the most obvious security measure is setting up a separate PIN for each fuel card that only the holder knows. That way, you can be certain that the holder has been misusing their card if fraud is detected.
On a similar note, assign a fuel card to a single driver and vehicle. Sharing fuel cards is not good practice as it becomes much harder to keep track of who purchased fuel for which vehicle at a specific time – fuel fraud can easily slip through unnoticed that way.
Setting a limit on your fuel cards are a great way to prevent fraud. These limits can dictate how much can be spent per day, or precisely which fuel type is allowed to be bought with the card.
Many fuel providers have steps in place to monitor transactions and detect unusual behaviour. This includes sophisticated CCTV coverage on at fuel stations, a dedicated and on hand expert fraud team, multiple anti-fraud checks on every transaction and alerts to quickly find out when a card is misused, based on parameters set by fleet managers.
Despite these efforts, it’s imperative that drivers are educated on how to avoid fuel card fraud. Below are some helpful tips to help you protect your company and your drivers.
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